Privacy statement

Effective Date: 08/04/2025

Aroha Care – Privacy Statement

1. Who We Are

Aroha Care, as part of Ethicare Resourcing Ltd, provides healthcare staffing and recruitment services, with a focus on care homes across the United Kingdom. This policy applies to personal data collected through the Aroha Care website and processed by Ethicare Resourcing Ltd.

Company details:

Ethicare Resourcing Ltd
Company Number: 14646354
Registered Office:
Email: hello@ethicareresourcing.com
References to "Aroha Care", "we", "us", or "our" in this policy refer to Ethicare Resourcing Ltd trading as Aroha Care.

2. What Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, postal address
Professional Information: CVs, qualifications, work history, compliance documentation (e.g. DBS, training certificates)
Technical Information: IP address, browser type, pages visited, and device identifiers (via cookies or analytics tools)
Sensitive Data: Where required, we may collect health or criminal record data for compliance purposes, with your explicit consent

3. How We Use Your Information

We use your data to:

Respond to enquiries submitted via our contact forms
Process job applications and manage candidate onboarding
Deliver recruitment services to care homes and clients in the UK
Maintain compliance with regulatory bodies
Improve our website and user experience
Send service-related communications or updates (where you have opted in)

4. Legal Bases for Processing

We process personal data based on the following lawful bases:

Consent (e.g. for marketing or sensitive data)
Contractual necessity (e.g. job applications or staff placements)
Legal obligations (e.g. safeguarding, immigration checks)
Legitimate interests (e.g. improving services, preventing fraud)

5. Sharing Your Information

We do not sell your data. We may share it with:

Clients (care homes or facilities considering you for employment)
Regulatory authorities and legal bodies (where required by law)
Third-party service providers for HR, payroll, compliance, or IT support

All data sharing is done securely and in line with UK data protection laws (UK GDPR and the Data Protection Act 2018).

6. Data Security

We implement appropriate technical and organisational measures to safeguard your data against loss, misuse, or unauthorised access. Only authorised personnel have access to your personal data.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request correction of any inaccurate data
Request deletion of your data (in certain circumstances)
Withdraw consent at any time
Object to or restrict certain types of processing
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at sophie@ethicareresourcing.com

8. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and gather anonymised analytics data. You can manage cookie preferences through your browser settings.

9. Links to Other Websites

Our website may contain links to external websites. Please note that we are not responsible for the content or privacy practices of those sites.

10. Updates to This Statement

We may update this Privacy Statement occasionally. When we do, we will revise the "Effective Date" at the top and post the updated version on our website. We encourage you to review it regularly.

Contact Us

For any privacy-related queries, please contact us at:
📧 sophie@ethicareresourcing.com
📍 Ethicare Resourcing Ltd, trading as Aroha Care
[Insert Registered Address]